Refund policy
REFUNDS, RETURNS & EXCHANGES
All sales are final. Every unit is custom-made to order and is non-refundable once production begins.
QUALITY CONCERNS
If there is a confirmed error on our end, contact us within 48 hours of delivery at info@manebyniro.com with clear photos and/or video. Confirmed errors will be resolved via correction or adjustment of the unit only. No refunds will be issued.
RETURNS & STORE CREDIT
In the rare case a return is authorized by Mane by Niro, store credit is the sole resolution. Refunds and exchanges are not available under any circumstances.
- The unit must be returned in its original condition — unworn, unaltered, uncut, and free of any chemical processing
- Store credit is issued only after the unit is received and inspected
- Store credit is non-transferable, does not expire, and applies to any future Mane by Niro purchase
Unauthorized returns will not be accepted.